The COVID-19 and Us

With so many businesses being impacted by the recent coronavirus situation in Australia we feel it be best to let our customers know how this is impacting us and how we are ensuring to keep out customers safe, our order production and delivery safe for you.

Part of our ongoing cleaning and hygiene effort at CustomKings is ensuring every day our staff present professional and healthy to our customers. Each staff member regularly cleans their hands using the government’s recommended 20-30 seconds with the belong guidelines.

The covid-19 and us - customkings
The covid-19 and us - customkings

Our staff remain at a safe distance when working in the production room and where possible the sales and design team now work from home. This ensures as little contact as possible between people. For our in-store customers, we ask that you do not visit us if you are sick or showing symptoms of the flu or coronavirus.

Our Production Timeframe & Delivery Time Frame

To ensure we keep our customers healthy and ourselves we have reduced our production team slightly which may impact our production times. We aim to keep our same day production for orders placed before 2:00 pm NSW Time promise but ask you be kind if this is not possible due to an issue arising.

Auspost are stating there will be delays in delivery which may impact your order reaching you. For the most up to date information, we recommend taking a look at their website by clicking here.